Welcome to Recoveriescorp NZ

Helping individuals and communities find their way to a more secure financial future

Who is Recoveriescorp?

Recoveriescorp is here to support people through the process of resolving unpaid accounts – always with respect, care, and understanding.

We partner with government departments, essential services, and major businesses to recover overdue payments in a way that is ethical, transparent, and focused on finding fair solutions.

 We’re here to help

If you’ve been contacted by us, it’s because we’re here to help you manage an outstanding account. Whether you’re going through financial difficulty or just need more time, our team is committed to working with you to find a path forward.

At Recoveriescorp, we believe everyone deserves to be treated with dignity. That’s why we listen first, explain clearly, and offer flexible options where we can – because resolving debt should never feel like punishment.

Have you been contacted by us?

You may have received a phone call or message from us. If you would like to make an online payment we accept payment via our Self Service Portal and alternatively via telephone. If you would like to enquire as to the nature of us contacting you, you can contact us on 0800 400 008 or email us at generalenquiries@recoveriescorp.co.nz.

Alternatively, you can use our Contact Us page.

For queries related to NZ Transport Agency Waka Kotahi please call 0800 762 008 or email directly at nzenquiries@recoveriescorp.co.nz.

Managing your account

Currently, you can manage your account online via our online Self Service Portal, or alternatively via telephone.

Our Self Service Portal allows you to:

  • Make a payment and obtain an electronic receipt
  • Set up a recurring payment arrangement
  • View your payment history
  • Check your account balance
  • View and accept available settlement offers
  • Receive payment reminders via SMS

If you require further assistance, please call us on 0800 400 008 to make a payment over the phone or to speak to one of our friendly operators.

Payment Options

Online Self Service Portal
(Payment and Customer Service)

Use our Self Service Portal to make a quick & secure payment and access customer service options. Click to Pay

Contact us via Telephone (Payments and Customer Service)

Make a payment via telephone or speak with a Customer Service operator and have your questions answered. Click to Pay

Get Some Help

  • Insurance claims recovery services icon
    I’ve been contacted by Recoveriescorp, what should I do?

    If you would like to make a payment on your arrears, you can use our online payment platform to manage your account online. Click here to resolve your outstanding balance quickly and securely.

  • Insource solutions services icon
    Can I speak to someone via telephone about this matter?

    Our experienced operators can assist you with enquiries you may have about your outstanding balance. Simply call us on 0800 400 008.

  • hardship management services icon
    I’m experiencing Hardship or in need of financial assistance, can you help?

    Yes. Whatever your circumstance, Recoveriescorp is ready to assist. Contact Us or phone 0800 400 008.

    Click here to read our Hardship and Vulnerable Customer policy.

  • Overflow management services icon
    Where can I find my credit reports?

    You can contact these credit bureaus for information relating to your credit file:

    Equifax: 0800 692 733

    Centrix: 0800 236 874

    illion: 0800 733 707

Testimonials

Myself and my family have been going through a rough time of late… the way I was spoken to right now made me feel like I could get through it…

I’d like to thank you for all of your assistance during this matter also, you went above and beyond and were very understanding and helpful!

I appreciate how professional you were and how quick you were to assist me to get this matter finally paid off.